Shipping Policy

Thank you for shopping with Electronic Linx! We aim to deliver your electronic gadgets and home essentials quickly and reliably. Please review the details of our shipping policy below:

Processing Time

  • Orders are typically processed within 1-3 business days (Monday to Friday) from the date of purchase.
  • Orders placed over the weekend or on holidays will be processed on the next business day.

Shipping Times

  • Standard Shipping (within the U.S.): 5–7 business days
  • Expedited Shipping (within the U.S.): 2–3 business days
  • International Shipping: Delivery times vary by country, typically 7–21 business days depending on the destination.

Please note that shipping times are estimates and can be affected by weather conditions, holidays, or other factors outside our control.

Shipping Rates

  • Free Standard Shipping: We offer free standard shipping on all U.S. orders over $50.
  • Flat Rate Shipping: For U.S. orders under $50, we charge a $5.99 flat rate for standard shipping.
  • Expedited Shipping: The cost for expedited shipping will be calculated at checkout based on your delivery address.
  • International Shipping: International shipping rates are calculated at checkout depending on the delivery destination.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can track your order through the carrier’s website or directly through your Electronic Linx account.

International Shipping

  • Yes, we offer international shipping! International orders are subject to shipping fees, which are calculated at checkout.
  • Customs Duties & Taxes: Please note that international orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer. These charges are not included in the shipping cost.
  • Shipping times and costs vary depending on the destination country. We recommend checking with your local customs office for more details on fees and processing times.

Shipping Restrictions

  • We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain remote regions.
  • Please ensure your shipping address is correct when placing your order. We cannot be held responsible for delays or misdeliveries caused by incorrect addresses.

Missing or Lost Packages

  • If your package shows as delivered but you have not received it, please check with your local carrier, neighbors, or building management.
  • If the package is still missing, please contact us at [Your Email] within 7 days of the delivery date. We’ll work with you to resolve the issue.

Damaged or Defective Items

  • If you receive a damaged or defective product, please contact us as soon as possible at [Your Email] with photos of the damaged item and packaging.
  • We will offer a replacement or full refund, depending on the circumstances.

Customer Support

  • For any questions or issues related to shipping, please don’t hesitate to reach out to us at [Your Email] or visit our Contact Us page. Our customer service team is happy to assist you!